If the step above does not work, as you are already logged out, try to log in to your account again. Once you do this, you can add another email and provide identification. Click or tap on “forgot my password,” followed by the option for not having access. Begin by adding another email to your account by checking one of your existing Facebook browser logins or apps. Let’s start with a scenario where a hacker has changed your email and phone number and set up two-factor authentication.ġ. There are many different ways being hacked can play out, so let’s take a look at a few common instances and how to proceed. Learning that your Facebook account has been hacked can be devastating. I would appreciate you turning off the 2FA on my account so that I can log in again. I am attaching an image of my ID as proof of my identity. While I was able to reset my password after I confirmed my identity, I believe the hacker has set up 2FA, preventing me from logging in to my own account and accessing the code to log in. My Facebook account was hacked on _date_. Refer to the template below or feel free to copy this paragraph to use in your email to make it easier to you. Should you be left waiting for a response, you can repetitively send the same email until you do receive a response. Unfortunately, Facebook indicates they will not respond to every request, so this should not be your only effort to re-access your account.

Add a description of the issue along with an optional screenshot to help explain your exact issue and wait for Facebook to respond.

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